These Terms of Use ("Terms") govern your access to and use of BluetideCloud's website, products, platforms, professional services, subscriptions, digital services, business solutions, and related offerings.
PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, REQUESTING OR PURCHASING SERVICES, CREATING AN ACCOUNT, PARTICIPATING IN OUR AFFILIATE PROGRAM, OR OTHERWISE DOING BUSINESS WITH BLUETIDECLOUD, YOU AGREE TO THESE TERMS.
If you do not agree to these Terms, you should not use the Site or Services.
BluetideCloud LLC ("BluetideCloud," "Bluetide Cloud," "Company," "we," "us," or "our") is a Delaware limited liability company that provides marketing, technology, business-development, digital, operational, and managed business solutions.
Our services may include, without limitation:
Our website located at www.bluetidecloud.com, together with our associated websites, portals, software, tools, products, professional services, subscriptions, and other offerings, may collectively be referred to as the "Site" or "Services."
By accessing the Site, submitting an inquiry, requesting a proposal or consultation, purchasing or subscribing to Services, creating an account, or otherwise using BluetideCloud Services, you agree to these Terms and any additional policies or agreements applicable to the particular Service.
Additional terms may be contained in a proposal, quote, service order, subscription plan, statement of work, project agreement, master services agreement, affiliate agreement, invoice, checkout page, or other written agreement between you and BluetideCloud.
If a separately executed written agreement conflicts with these Terms, the more specific written agreement will control with respect to the subject matter covered by that agreement.
You must be at least 18 years old and legally capable of entering into a binding agreement to use or purchase our Services.
If you access or purchase Services on behalf of a business, municipality, nonprofit organization, partnership, corporation, limited liability company, or other organization, you represent that you are authorized to act on behalf of and bind that organization.
BluetideCloud provides business services and solutions intended to help organizations improve areas such as marketing, customer acquisition, technology, communications, operations, digital infrastructure, automation, and business management.
The specific scope of a customer engagement may vary substantially. The precise Services, deliverables, schedules, pricing, responsibilities, and limitations applicable to a particular engagement may be described in a separate proposal, quote, order, statement of work, subscription, or service agreement.
Nothing on the Site should be interpreted as a promise that every Service or capability displayed is included in every customer's purchase.
BluetideCloud may provide marketing, advertising, lead-generation, customer-acquisition, business-development, branding, content, search engine optimization, communications, campaign-management, and related growth services.
Marketing performance is affected by numerous factors outside BluetideCloud's control, including market conditions, competition, customer demand, customer pricing, reputation, location, product quality, sales processes, budget, advertising-platform policies, search-engine algorithms, consumer behavior, economic conditions, and actions taken by the customer.
Unless expressly stated in a written agreement, BluetideCloud does not guarantee any particular number of leads, customers, sales, conversions, calls, appointments, website visitors, impressions, search-engine positions, revenue, profit, return on advertising spend, or other business result.
Forecasts, estimates, projections, examples, case studies, prior results, benchmarks, and performance estimates are informational and are not guarantees of future results.
Some Services may involve third-party advertising platforms including search engines, social networks, directories, marketplaces, or other digital advertising providers.
Unless expressly included in a written proposal, amounts paid to BluetideCloud for professional or management Services do not include advertising media spend, platform charges, click charges, impression charges, marketplace fees, or other third-party advertising expenses.
Customers are responsible for approved advertising budgets and third-party charges associated with their accounts unless otherwise agreed in writing.
Third-party advertising platforms control their own policies, account approvals, advertising reviews, bidding systems, algorithms, delivery, suspensions, and account restrictions. BluetideCloud cannot guarantee that any advertisement, account, campaign, keyword, audience, or creative material will be approved or continuously available on a third-party platform.
BluetideCloud is not responsible for platform outages, algorithm changes, account suspensions, policy changes, advertising disapprovals, or other actions taken independently by third-party providers, except to the extent directly caused by BluetideCloud's failure to perform an expressly agreed obligation.
Search engines and online platforms determine their own rankings, indexing procedures, algorithms, and policies.
BluetideCloud may perform work intended to improve a customer's search visibility, website performance, listings, content, technical structure, or online presence, but no specific search-engine ranking or placement is guaranteed unless expressly stated otherwise in writing.
Search rankings and visibility may fluctuate before, during, and after the performance of Services.
BluetideCloud may design, develop, configure, maintain, host, support, or integrate websites, ecommerce stores, portals, applications, landing pages, digital platforms, and related technologies.
These projects may rely upon third-party software, themes, plugins, APIs, hosting providers, domain registrars, ecommerce platforms, content-management systems, payment providers, analytics platforms, or other technology.
Third-party software and platforms may be subject to separate licenses, subscription charges, terms, limitations, and policies.
BluetideCloud does not guarantee that third-party software, integrations, APIs, themes, plugins, or platforms will remain available, unchanged, compatible, or supported indefinitely.
Depending on the project, customers may own or maintain accounts with domain registrars, hosting providers, advertising services, ecommerce platforms, CRM providers, email providers, telecommunications companies, social networks, payment processors, or other vendors.
Customers are responsible for maintaining accurate account information and, where applicable, paying third-party renewal, subscription, licensing, usage, domain, hosting, advertising, or platform fees.
If BluetideCloud purchases or administers a third-party service on behalf of a customer, additional charges or renewal requirements may apply.
BluetideCloud is not responsible for loss of a domain name, account, subscription, software license, data, or service caused by a customer's failure to pay required third-party charges or maintain accurate account information.
BluetideCloud may configure or provide CRM systems, phone systems, messaging systems, forms, databases, pipelines, reporting tools, customer-engagement systems, workflow applications, integrations, and related business infrastructure.
Customers remain responsible for determining how these tools are used within their organization and for ensuring that their use complies with applicable laws, contractual requirements, privacy obligations, industry requirements, and internal policies.
Certain BluetideCloud Services may enable customers to send email, SMS/text messages, telephone calls, automated messages, marketing messages, appointment reminders, customer-service communications, or other communications.
Customers are responsible for ensuring that their use of such communications complies with applicable laws and regulations, which may include consent, opt-out, identification, recordkeeping, do-not-call, and other requirements.
Customers must not use BluetideCloud Services to send unlawful spam, deceptive messages, unauthorized marketing communications, or communications to recipients where legally required consent has not been obtained.
BluetideCloud may restrict, suspend, or terminate Services that are being used for unlawful, abusive, fraudulent, deceptive, or high-risk communications.
Lead-generation Services may involve information voluntarily submitted by prospective customers, publicly available business information, advertising-platform data, customer-provided data, or information obtained through permitted third-party sources.
Customers are responsible for their subsequent use of leads and customer information and for complying with applicable privacy, advertising, telemarketing, communications, and data-protection laws.
A lead does not constitute a guaranteed customer, sale, appointment, contract, or revenue opportunity.
BluetideCloud may provide or implement artificial intelligence ("AI"), machine-learning, automation, chat, voice, content-generation, knowledge-management, workflow, and other automated technologies.
These technologies may use BluetideCloud technology, third-party AI providers, APIs, software platforms, customer data, or combinations thereof.
AI and automated systems can produce inaccurate, incomplete, outdated, unexpected, or inappropriate outputs. Customers are responsible for exercising reasonable human review before relying upon automated outputs for significant business decisions.
Unless expressly agreed otherwise, AI-generated content or automated results should not be treated as a substitute for legal, accounting, medical, financial, engineering, regulatory, or other licensed professional advice.
BluetideCloud does not warrant that AI-generated outputs will be completely accurate, unique, non-infringing, or suitable for every particular use.
BluetideCloud may offer managed IT, cloud, user-support, cybersecurity-related, backup, network, device-management, monitoring, and other technical Services.
No information system, network, security technology, backup system, or cybersecurity measure can eliminate all risk.
Unless expressly stated in a separate written agreement, BluetideCloud does not guarantee that systems will be completely immune from outages, cyberattacks, malware, unauthorized access, hardware failures, data loss, third-party failures, or other technology incidents.
Customers remain responsible for reasonable internal security practices, employee access management, password protection, device security, and compliance requirements applicable to their organizations.
Successful performance of many BluetideCloud Services requires timely customer cooperation.
You agree to provide, as reasonably necessary:
BluetideCloud is not responsible for delays caused by a customer's failure to provide required information, access, materials, decisions, feedback, approvals, or payment.
For Services involving advertisements, websites, content, campaigns, graphics, workflows, automations, communications, or other customer-facing materials, BluetideCloud may request customer review or approval.
When you approve material for publication, launch, distribution, or implementation, you accept responsibility for information specifically supplied or approved by you, including prices, claims, representations, contact information, product information, legal disclosures, and industry-specific statements.
You may provide BluetideCloud with text, photographs, videos, graphics, logos, trademarks, customer data, business records, product information, databases, files, software, credentials, or other materials ("Customer Content").
You retain ownership of Customer Content that you lawfully own.
You grant BluetideCloud a non-exclusive license to use, copy, host, process, modify, transmit, format, display, and otherwise handle Customer Content to the extent reasonably necessary to provide the Services.
You represent that you possess the rights, licenses, consents, and permissions necessary for BluetideCloud to use Customer Content in connection with the Services.
You agree not to provide BluetideCloud with materials that unlawfully infringe another person's copyrights, trademarks, privacy rights, publicity rights, contractual rights, or other proprietary rights.
BluetideCloud retains ownership of its pre-existing intellectual property and reusable business assets, including its processes, methodologies, software, code libraries, frameworks, templates, systems, workflows, automation techniques, know-how, documentation, designs, development tools, and other materials developed independently of a particular customer engagement ("BluetideCloud Materials").
Nothing in these Terms transfers ownership of BluetideCloud Materials to a customer unless expressly stated in a written agreement.
Customer rights to final project deliverables, including websites, designs, custom code, graphics, or other work product, may be specified in the applicable proposal or project agreement.
Unless otherwise stated in writing, transfer or licensing of final deliverables is conditioned upon payment in full of all amounts due for the applicable project.
All content made available through BluetideCloud's Site, including text, graphics, designs, user interfaces, software, code, databases, logos, trademarks, service marks, videos, illustrations, layouts, workflows, documentation, and other materials, is owned by BluetideCloud LLC, its licensors, suppliers, or authorized content providers.
Such content may be protected by copyright, trademark, patent, trade-secret, and other intellectual-property laws.
Except as expressly permitted in writing, you may not copy, republish, reproduce, distribute, modify, sell, license, reverse engineer, scrape, mirror, publicly display, or create derivative works from BluetideCloud's Site or proprietary Content.
Fees for BluetideCloud Services will be stated on the applicable proposal, invoice, checkout page, subscription plan, order form, statement of work, or other agreement.
Depending upon the Service, BluetideCloud may require:
You agree to pay all charges according to the applicable payment terms.
BluetideCloud may pause or suspend work or Services for overdue accounts, subject to applicable contractual and legal requirements.
Certain Services may be offered on a monthly, annual, recurring, subscription, managed-service, or usage-based basis.
By enrolling in a recurring Service, you authorize BluetideCloud and its authorized payment providers to charge recurring Service fees and other authorized amounts according to the applicable plan or agreement.
Specific renewal, cancellation, minimum-term, notice, and termination requirements may be established in the applicable proposal, order, subscription, or service agreement.
Unless expressly stated otherwise, BluetideCloud's professional-service fees do not necessarily include third-party expenses such as:
Responsibility for such expenses may be specified in the applicable proposal or agreement.
Refund and cancellation rights vary depending upon the Service purchased and may be set forth in the applicable proposal, subscription, order, statement of work, or refund policy.
Professional services already performed, customized work, completed milestones, advertising spend, third-party purchases, domain registrations, software fees, setup fees, and other amounts already incurred on behalf of a customer may be non-refundable to the extent permitted by law and the applicable agreement.
BluetideCloud Services may interact with third-party platforms, software, APIs, hosting providers, payment processors, telecommunications providers, advertising networks, artificial-intelligence providers, analytics platforms, ecommerce systems, CRM providers, and other services.
Third-party services are governed by their respective providers' terms, privacy policies, licenses, pricing, and operational requirements.
BluetideCloud does not control third parties and cannot guarantee their continued availability, security, pricing, functionality, compatibility, or performance.
Payment processing may be provided by third-party merchant processors, financial institutions, ecommerce platforms, or payment technology providers.
By making a payment, you authorize BluetideCloud and its authorized payment providers to process transaction information as necessary to complete the transaction, manage recurring billing where authorized, prevent fraud, and administer your account.
Third-party payment services may have their own terms and privacy policies.
BluetideCloud operates an Affiliate Program through which approved affiliates may refer prospective customers for eligible BluetideCloud products and Services.
Participation in the Affiliate Program is subject to approval by BluetideCloud and may also be subject to additional Affiliate Program terms, rules, or policies communicated during registration or through our affiliate-management platform.
Current Commission Structure. Under the current Affiliate Program structure:
Commissions apply only to qualifying, attributable, approved sales under the Affiliate Program rules in effect at the applicable time.
Affiliate Tracking. Affiliates must use approved referral links, codes, tracking methods, or other attribution methods provided or recognized by BluetideCloud. BluetideCloud is not required to pay a commission where a transaction cannot reasonably be attributed to an affiliate under the applicable program rules.
Qualifying Sales. Eligibility for commissions may depend upon factors including successful payment, referral attribution, customer eligibility, product or Service eligibility, cancellation status, refunds, chargebacks, fraudulent transactions, duplicate referrals, or other conditions established by the Affiliate Program.
Commissions may be withheld, adjusted, reversed, or cancelled for transactions that are refunded, cancelled, charged back, fraudulent, improperly attributed, or otherwise determined not to constitute qualifying sales.
Affiliate Conduct. Affiliates must represent BluetideCloud accurately and professionally. Affiliates may not:
Affiliate Disclosures. Affiliates are responsible for clearly making any advertising, endorsement, sponsorship, affiliate, or other disclosures required by applicable law when promoting BluetideCloud or using affiliate links.
Independent Relationship. Participation in the Affiliate Program does not create an employment relationship, partnership, joint venture, franchise, agency, fiduciary relationship, or authority to legally bind BluetideCloud.
Program Changes. BluetideCloud may modify Affiliate Program eligibility, commission rates, qualifying products or Services, attribution rules, program requirements, or other terms prospectively. Material changes will apply according to the Affiliate Program terms in effect at the relevant time and applicable law.
Program Suspension or Termination. BluetideCloud may reject an affiliate application or suspend or terminate an affiliate account for fraud, abuse, misrepresentation, unlawful activity, manipulation of referral tracking, violation of program rules, or other material violations of these Terms.
Additional rules concerning payout procedures, payout thresholds, attribution, exclusions, reversals, eligible transactions, tax documentation, and other administrative matters may be provided through the applicable Affiliate Program agreement or affiliate-management system.
Affiliates are responsible for determining and satisfying their own federal, state, local, and other tax obligations arising from commissions received through the Affiliate Program.
BluetideCloud may request tax documentation or information where required by law and may issue applicable tax reporting documents.
Testimonials, reviews, examples, portfolios, case studies, performance illustrations, or customer experiences displayed by BluetideCloud represent individual experiences and do not guarantee that another customer will receive the same results.
Business outcomes vary substantially based upon circumstances outside BluetideCloud's control.
If you voluntarily provide suggestions, ideas, recommendations, or feedback about BluetideCloud's Services, you grant BluetideCloud the right to use that feedback to improve or develop its products and Services without an obligation to compensate you, unless otherwise agreed in writing.
This provision does not transfer ownership of confidential customer information or Customer Content.
Your use of the Site and submission of personal information are also subject to BluetideCloud's Privacy Policy.
BluetideCloud may collect and process information as reasonably necessary to respond to inquiries, provide Services, administer accounts, process transactions, support customers, prevent fraud, improve Services, and conduct other activities described in our Privacy Policy.
Customers who use BluetideCloud products or Services to collect or process information about their own customers, employees, leads, or users remain responsible for their own privacy notices, consent obligations, and legal requirements.
Where permitted by applicable law, BluetideCloud may contact customers or prospective customers regarding inquiries, consultations, account activity, projects, Service updates, appointments, products, promotions, or related business matters.
If you consent to receive promotional SMS communications, message and data rates may apply and message frequency may vary.
Where applicable, promotional SMS messages may be discontinued by replying STOP to the number from which the message was received.
For communications assistance, contact info@bluetidecloud.com.
If a BluetideCloud Service requires an account, password, API credential, access token, or other authentication mechanism, you are responsible for maintaining the confidentiality and security of those credentials.
You agree to promptly notify BluetideCloud of suspected unauthorized use of your account or credentials.
Security-related inquiries may be directed to info@bluetidecloud.com.
You may not use the Site or Services:
We make reasonable efforts to maintain accurate Site information, but the Site may occasionally contain errors, omissions, outdated information, pricing errors, inaccurate descriptions, or other mistakes.
We reserve the right to correct or update such information.
Descriptions, features, pricing, availability, integrations, specifications, and Services may change without notice unless otherwise governed by a written agreement.
Unless expressly retained to provide a specific professional service in writing, BluetideCloud does not provide legal, accounting, tax, medical, financial, engineering, insurance, or other regulated professional advice.
Business, marketing, technology, and operational recommendations should be evaluated in light of the customer's individual circumstances.
During a business relationship, either party may receive non-public business, technical, financial, marketing, customer, or operational information belonging to the other party.
Where information is reasonably understood to be confidential, each party agrees to use reasonable measures to protect it and to use it only for legitimate purposes related to the applicable business relationship, except where disclosure is authorized or required by law.
More specific confidentiality obligations may be established in a separate agreement.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXCEPT FOR WARRANTIES EXPRESSLY PROVIDED IN A WRITTEN AGREEMENT, THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
BluetideCloud disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, availability, and accuracy to the maximum extent permitted by applicable law.
BluetideCloud does not guarantee that every Site, Service, integration, campaign, platform, website, automation, system, network, or technology will operate uninterrupted or error-free at all times.
BLUETIDECLOUD DOES NOT GUARANTEE PROFITS, REVENUE, SALES, CUSTOMERS, LEADS, APPOINTMENTS, SEARCH RANKINGS, ADVERTISING PERFORMANCE, RETURN ON INVESTMENT, BUSINESS GROWTH, COST SAVINGS, OR OTHER PARTICULAR BUSINESS RESULTS UNLESS A SPECIFIC GUARANTEE IS EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT SIGNED BY BLUETIDECLOUD.
You acknowledge that business decisions involve risk and that results depend upon factors beyond BluetideCloud's control.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BLUETIDECLOUD LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, PARTNERS, VENDORS, SUPPLIERS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO THE SITE OR SERVICES.
This includes, without limitation, loss of profits, revenue, customers, opportunities, goodwill, data, use, savings, or business interruption, regardless of the legal theory asserted and even if the possibility of such damages was known.
Where applicable law prohibits a particular limitation or exclusion, that limitation will apply only to the maximum extent permitted by law.
To the extent permitted by law, you agree to indemnify, defend, and hold harmless BluetideCloud LLC and its members, managers, employees, agents, contractors, affiliates, vendors, suppliers, and service providers against third-party claims, liabilities, damages, losses, and reasonable costs arising from:
BluetideCloud may suspend or terminate access to Services for material violations of these Terms, unlawful activity, fraud, abuse, cybersecurity threats, repeated nonpayment, misuse of Services, or other grounds permitted under the applicable Service agreement and law.
Customer cancellation and termination rights are governed by the applicable proposal, subscription, service agreement, or other contract where applicable.
BluetideCloud will not be responsible for delays or failures caused by circumstances reasonably beyond its control, including natural disasters, severe weather, power outages, internet failures, telecommunications outages, cyberattacks, governmental actions, labor disruptions, war, civil unrest, epidemics, third-party platform outages, cloud-provider failures, supply interruptions, or similar events.
Unless otherwise expressly agreed in writing, BluetideCloud provides professional Services as an independent contractor.
Nothing in these Terms creates a partnership, joint venture, employment, franchise, fiduciary, or agency relationship between BluetideCloud and a customer.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, it will be modified or enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
Failure by BluetideCloud to enforce any provision of these Terms will not constitute a waiver of that provision or any other right.
These Terms, together with the Privacy Policy and any applicable proposals, statements of work, orders, subscriptions, Affiliate Program terms, or other written agreements, constitute the agreement between you and BluetideCloud concerning the matters addressed by those documents.
These Terms and disputes arising from the Site or Services will be governed by the laws of the State of Delaware and applicable federal law, without regard to conflict-of-law principles.
To the extent permitted by law and unless another written agreement provides otherwise, disputes will be subject to the jurisdiction of a court of competent jurisdiction in the State of Delaware.
Before commencing formal litigation, the parties are encouraged to make reasonable good-faith efforts to resolve disputes informally.
BluetideCloud may update these Terms from time to time to reflect changes in our Services, business practices, legal requirements, or policies.
The current version will be posted on our Site with its effective or updated date.
Your continued use of the Site or Services after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
Questions regarding these Terms may be directed to:
BluetideCloud LLC
Email:
info@bluetidecloud.com
PO Box 583
Nassau, DE 19969
United States
Privacy, account, Affiliate Program, and general business inquiries may also be directed to info@bluetidecloud.com.
Copyright © 2026 BluetideCloud LLC. All rights reserved.
